Business Request: The firm requested for a new training regime to be developed for front line managers that would better equip them for the job, and integrate the new personnel obtained through acquisitions into the organization’s team.
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Project Response: The Exemplary Performance team collected data through various methods. A series of phone interviews was conducted with existing managers to ascertain conceived problems and successes with the training course. Management direct reports were also examined, along with senior stakeholders, to give the EP team a complete overview of a manager’s role, and how to better define it. Click here to read more…
