A Study about Organizational Communication
Introduction: The organization chosen for this case study on organizational communication is a small political activists’ organization for which the writer of this paper once volunteered. The organizational communication problem encountered was that the volunteer supervisor did not have projects ready during the scheduled volunteer time slots, and despite a thorough interview process to determine skill-need matches and prior verbal scheduling of volunteer times, this problem persisted for months. With the lack of a communication plan, the consequence was a diminished enthusiasm for the cause and growing level of frustration causing this writer to cease volunteering for the organization despite having a true belief in its mission.
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Knowledge: The major problem in this case study was that the volunteer supervisor was engaged in so many projects that she did not invest the time to communicate projects to delegate to the volunteer. Most volunteers for this organization worked on updating databases, solicitations, and mailings. This writer’s volunteer emphasis was on writing and doing special projects. Therefore, it was only through horizontal top down communication from this particular supervisor that these special projects could be delegated. Keep reading…
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